Terms & Conditions

NO FIX NO CHARGE POLICY EXPLAINED


Goldennet Computer Services’s no fix no charge policy means that if we do not have the technical ability or solution to your problem, we will not charge you for our services. This could include solutions such as upgrading or replacment of your existing Software/hardware/device.

If we advise you to do so and you choose not to upgrade or replace your software/hardware/device, you confirm that we have met our obligation to you by providing a resolution to your problem, whether or not you choose for us to carryout that recommendation.