Fix 1: Troubleshoot hardware issues

1) Check if your power cable is damaged.’

2) Drain your battery. Then try charging it.

• If your battery is charging, this issue may be caused by the battery charge threshold. You can try Fix 2 to resolve this issue.
• If your battery is not charging, maybe this issue is caused by a bad battery or perhaps your AC adapter malfunctions.

3) If possible, use a new AC adapter to charge your battery.

4) If possible, use your current AC adapter to charge a new battery.

Fix 2: Turn off the battery charge threshold

1) Open the Lenovo Vantage app.

2) Turn off the toggle under Battery Charge Threshold if it is turned on.

After you turn off the battery charge threshold feature, your battery should be charging.

Fix 3: Perform a power reset on your laptop

Try performing a power reset on your laptop to see if the battery not charging issue persists. Here is how to do it:

1. Shut down your laptop and disconnect the AC adapter.
2. Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.
3. Put your battery back in and plug your charger into your laptop.
4. Turn on your laptop.

See if the battery is charging. If so, you’ve fixed this issue. If the issue reappears, don’t worry. Try the next fix.

Fix 4: Reinstall Microsoft ACPI-Compliant Control Method Battery

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.

2) Double-click Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall device.

3) Click Uninstall to uninstall it.

4) Shut down your laptop and disconnect the AC adapter.

5) Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.

6) Put your battery back in and plug your charger into your laptop.

7) Power on your laptop. When you sign in your Windows system, Microsoft ACPI-Compliant Control Method Battery would be reinstalled automatically. If not, follow the steps below to reinstall it:

i. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.

ii. Select Batteries. Click Action and select Scan for hardware changes. Wait several seconds and Microsoft ACPI-Compliant Control Method Battery will be reinstalled on your laptop.

Fix 5: Update the driver for your battery management device

This issue is also probably caused by a missing or outdated driver for your battery management device. Try updating the driver for your battery management device to see if this issue can be fixed.