Plugged in, not charging
If your laptop refuses to charge the battery even though it acknowledges that it's plugged in, here's what you need to do:
- Open the Device Manager by searching for it or right-clicking the Start button and selecting Device Manager.
- Click Batteries on the list to expand it and you should see two items: Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery.
- Right-click on each item and choose Uninstall device. Yes, you are uninstalling your laptop's battery drivers, but don't worry because they will automatically be reinstalled when you restart your laptop.
- Shut down your laptop.
- Unplug the power cable from your laptop.
- If your laptop has a removable battery, remove it.
- Put the battery back in if you removed it.
- Plug in your laptop.
- Power on your laptop.
- Click the battery icon in the system tray and you should see that your laptop is plugged in and charging.
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